What happens if my order gets damaged while in transport?
Please inspect the boxes upon reception. If you see any damage to the outer boxes, start by taking pictures before opening them. If the packaging is extensively damaged, do not accept the shipment from the carrier and contact us at 1 877-377-8263 or email@example.com. Please note that the package can be slightly damaged due to handling, it does not however mean that the product has any damage since it is well protected inside the packaging.
If you choose to accept the package and find any damages after opening the boxes, do not worry, we will take care of it. Take pictures of the damaged items and send them to us via email at firstname.lastname@example.org