Returns and exchanges
What is your return policy, and what’s the return process?
Please refer to this website page: Trial and returns
How do you proceed with exchanges?
It’s simpler to return the first product and proceed with a new order for the new product.
What if there is something wrong with the product or my order?
If you believe your ergonofis product is either incomplete or defective, please email us at firstname.lastname@example.org with any relevant photos or a video of the issue and we will get back to you promptly with a solution.